Voice Mail|User Guide

Step 1:
TO SETUP YOUR MAILBOX

Dial the access number 291-MAIL
(291-6245)
Key in your mailbox number – Your mailbox number and your phone number are the same
Listen to the tutorial that will guide you in setting up your mailbox
Record a passcode, a personal greeting and your name
Input the default passcode 1234 when asked and then change it to your personal four to ten digit passcode
Press 8 for user options.

Step 2:
TO ACCESS YOUR MAILBOX

From Your Phone

Dial the access number 291-MAIL
(291-6245)

From Any Other Phone

Dial the access number 291-MAIL (291-6245)
Key in your mailbox number when prompted - Your mailbox number and your phone number are the same
Press * (or 99 if auto play)
Press # * if you are unable to retrieve messages using * only
Key in your passcode when prompted

Step 3:
TO PLAY A MESSAGE

Access your mailbox
Press 7 to play. – The system will automatically play messages tagged urgent first
Press 5 to keep the message. – Kept messages cannot be accessed until you have listened to all of your unplayed messages
Press 3 to discard the message
Press 8 for telephone call option. – Easy Answer one-touch call return option
Press 2 to return the call

Step 4:
TO MAKE A MESSAGE

Access your mailbox
Press 6 to make a message
Enter the recipient’s number or distribution list number
Press #
Record a message after the tone
For message addressing options Press 6
To send a message and exit Press 9

Step 5:
TO MAKE A DISTRIBUTION LIST

A distribution list allows you to record a single message and send it to multiple recipients without addressing them all individually.

Press 8 to access the user options menu
For distribution lists Press 5
Enter the number of the distribution list. – All lists must begin with “0”
To record a name for the list – For example “Football Team Parents” Press 6
To add members Press 2
To remove members Press 3
To playback and verify entries Press 7
To exit the main menu Press 9

Step 6:
TO ACCESS YOUR USER OPTIONS MENU

A distribution list allows you to record a single message and send it to multiple recipients without addressing them all individually.

Press 8 to access the user options menu
For distribution lists Press 5
Enter the number of the distribution list. – All lists must begin with “0”
To record a name for the list – For example “Football Team Parents” Press 6
To add members Press 2
To remove members Press 3
To playback and verify entries Press 7
To exit the main menu Press 9

Step 7:
MESSAGE NOTIFICATION

Voice Mail notifies you when a new message arrives in your mailbox. You will hear and interrupted (stuttered) dial tone when you pick up the receiver or see a message waiting lamp display (available with some telephone sets).

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