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MDR Technologies Inc.
Hospitality Call Revenue Generator (HCRG)


HOSPITALITY INDUSTRY TELEMANAGEMENT. Realize greater returns from your hotel or guest house telephone system with the MDR Hospitality Call Revenue Generator (HCRG). HCRG brings a new level of flexible, cost-effective telemanagement. Collect call records from your telephone system and allocate costs to the proper extensions and rooms. Among the systems many features, it can: charge back telephone calls and Internet usage to guests and produce billing reports at check-out time; generate detailed and summary reports; and apply user-defined surcharges and taxes to customer bills. Designed to run with today's most popular PBXs, this sophisticated program directly interfaces with leading property management systems to offer you a complete hospitality call accounting package. It is the perfect solution for a demanding, service-driven industry.

Manage costs while capturing new revenue-generating, service-enhancing opportunities.

  • Collect, securely store, and process data from all commonly-used PBXs - Costing Engine supports all carrier billing structures for all call-types
  • Generate a wide variety of room billing and management reports on cost allocation, charge-backs, network utilization, and system administration
  • Report on specified ranges of data, for example: dates, times, and audit periods
  • Intuitive Windows interface contains specialized windows and dialog boxes with large fonts and added hot-key capabilities to simplify training and to allow front desk staff to use the program more easily
  • Posts to most commonly-used Property Management Systems using simple, intuitive commands
  • Fully supports account, project, and authorization codes
  • Supports user-definable surcharges and tax levels for all call types including local and toll calls

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