Step 1:
Order DSL . Once you have ordered service, BTC will then proceed to convert your phone line to our high-speed DSL line. This will take between 3 and 10 business days. A customer service representative will contact you once your line is “DSL-ready.”

Step 2:
Visit a DSL Retailer and purchase your DSL equipment - BTC certified DSL modem, filters, and Ethernet card. Modems and other “start-up” equipment must be purchased from DSL Retailers. BTC does not sell DSL modems and other “start-up” equipment. The price of the DSL equipment (Modem, Filters, Ethernet card, etc.) will vary from Retailer to Retailer.

DSL Retailers will also be able to answer questions about how to set up and configure your modem. You may find it easier to allow a DSL Retailer to install the modem, Ethernet Card, etc. If this is the case, you should contact any of the DSL Retailers for installation.

You may require additional equipment or applications depending on the configuration of your system. DSL Retailers will provide assistance for any queries.

View a list of BTC Approved Certified Modems.

Step 3:
Inform your ISP (Internet Service Provider) that you will be using DSL Service. They will need to provide you with PPPOE software (Point-to-Point Protocol over Ethernet). You will also need to select your DSL package from your ISP. If you are not registered with an ISP, click here for the names and telephone numbers of ISP capable of supporting DSL service.

Minimum Computer Requirements