Bermuda Telephone Company Proud Supplier of Communication Services to Bermuda's Community for more than 100 years

The Bermuda Telephone Company Limited, ("BTC") is a full service local exchange provider for Bermuda based voice, data and international carrier access services.

With a focus on the future, BTC has invested in infrastructure, networks and technology to ensure that Bermuda remains on the forefront of the telecommunications industry through the next century. Current and future investments allow BTC to deliver voice and high-speed data access to both the residential and business markets. In concert with the introduction of new services, BTC places strong emphasis on improving service standards, increasing productivity levels and optimizing the profitability of its mature services.

Advanced digital communications, and the leading edge fibre optic and switching technologies that drive them promise to fully satisfy our customers' appetite for voice, video, broadband data, and e-business applications. They also promise to advance BTC's quest to excel as a world-class telecommunications provider. With unequalled reliability, the BTC of Bermuda's past has made its contribution to our Island's prosperity and enviable standard of living. However, the best is yet to come. Tomorrow, BTC will challenge the frontiers of business and individual empowerment. That's our pledge.

Voice Services - When you pick up the receiver and hear dial tone, you're in touch with BTC. We're the starting point for all of the voice services our customers enjoy. That's what makes BTC Bermuda's telecommunications gateway to the world. We're fully capable in all voice technologies - from analogue and digital services for Key Systems and PBX environments, to Centrex solutions that allow customers to grow and adjust calling capabilities without regard for equipment obsolescence. Our seasoned staff will provide all the advice and technical resources to deliver any level of calling capability customers require. BTC's objective is to provide the greatest flexibility and utility at the lowest possible cost. We will help to optimize existing systems, or manage customers' transition from analogue to digital service. Also look to us for sound advice on rationalizing communications strategies. Because our network utilizes the latest advances by best-of-breed companies such as Nortel, Mitel, Alcatel and AFC, we can provide our customers with features that leading companies count on to maximize their efficiencies and fiscal performance.

Data Services - Nowhere can BTC provide more value than in the dynamic realm of Data Services. BTC's network capabilities are essentially limitless. We will assist customers in moving vital information between multiple business locations and trading partners - whether across the city, throughout the Island or literally around the world. BTC offers a full suite of DATA transport services with dedicated connection options to very high bandwidth solutions. These capabilities have proven vital for companies that require continuously available transport for their communications needs. BTC staff will not only work through the details of network architecture and design, we'll also handle all aspects of system installation and provisioning. BTC is your data communications partner and we're here to serve.

We have the size, the scope and the connections to offer you complete end-to-end solutions to your evolving communications needs. We stand committed to serving our customers and have made vast investments in Bermuda's telecommunications capabilities over the past decades. And we will continue to invest in these improvements well into the future.

The following is a brief chronology of the Company's achievements and developments over the years.

1887	Company launched; three digit numbering scheme, operator switched calls continues for next 45 years

1932	Conversion to dial system

1933	Four digit dialing introduced with installation of 7D automatic exchanges

1959	7E rotary type exchange installed and coincided with introduction of 5 digit dialing

1962	Connection of local telephone system to NA by undersea cable

1965	First Submarine cable laid across Harrington Sound

1969	First Submarine cable laid across Harrington Sound

1975	Introduction of 10C electronic exchange switching equipment, and overseas customer dialing

1975	Direct Distance Dialing opened for service to US, Canada and Caribbean

1983	Replaced electro-mechanical equipment with digital equipment, launched DMS, introduced DID/DOD dialing

1984	First fibre optic cable between Hamilton and Cable & Wireless, first PBX installed, 800 WATS introduced

1985	Launched ISDN 1986 Fibre optic from Hamilton to West Exchange; digital exchanges equipped for data

1987	Fibre optic Hamilton to East Exchange, introduced 7 digit dialing, Bermuda Cellular launched, Call features increasingly popular, Dataport, 911, prepaid phone card introduced

1990	Implementation of CCS7 (common Channel Signaling System 7) increases calling features available to customers, Centrex and Voice Mail introduced

1991	Bermuda Instamation launched (comprehensive audio-text service), DMS Supernodes and ENET (Enhanced Network) installed

1992	Expansion of switched 56/64Kbps overseas, New FMT150s installed to accommodate increase in overseas voice and data traffic

1993	SONET (Synchronous Optical Network) between Hamilton and Paget, Frame Relay introduced

1994	Teleconferencing introduced, Fibre to the home trial

1996	ATM (Asynchronous Transfer Mode) Technology deployed

1997	Hamilton Architecture network enhancement begins

1998	DLC Deployment Plan launched

1999	Data services and rate expanded and restructured

2000	Launch Call Manager - internet call waiting

2001	Velocity™ DSL launched

 

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